At Luxe World Vacation, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide to us when using our travel services and interacting with our website, mobile applications, and other platforms (collectively referred to as the "Services"). By using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect:
1.1 Personal Information: We may collect personal information that you provide directly to us, such as your name, contact details (including email address, phone number, and postal address), date of birth, passport information, and payment information. We only collect personal information that is necessary for the provision of our travel services and related activities.
1.2 Usage Information: When you access or use our Services, we automatically collect certain information about your usage of the Services, such as your IP address, device information, browser type, operating system, and the pages or features of our Services that you interact with. We may also collect information about your interactions with our advertisements and emails.
1.3 Cookies and Similar Technologies: We may use cookies, web beacons, and similar technologies to collect information about your browsing activities, preferences, and online behaviour. This information helps us provide and improve our Services, personalise your experience, and measure the effectiveness of our marketing campaigns.
2. Use of Information:
2.1 Service Delivery: We use the personal information we collect to provide and deliver the travel services you request, including flight bookings, hotel reservations, car rentals, travel insurance, and other related services. We may also use your information to communicate with you, respond to your inquiries, and provide customer support.
2.2 Personalization: We may use your information to personalise your experience with our Services, including presenting tailored offers, content, and advertisements based on your preferences and travel history.
2.3 Marketing and Communications: With your consent, we may send you promotional emails, newsletters, and other communications about our Services, special offers, and travel-related information. You can opt-out of receiving such communications at any time.
2.4 Legal Compliance and Protection: We may use and disclose your personal information as required or permitted by applicable laws and regulations. This may include sharing information with law enforcement authorities, government agencies, or other third parties in response to a subpoena, court order, or similar legal process.
3. Data Sharing and Disclosure:
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our Services, such as airlines, hotels, car rental companies, travel insurance providers, payment processors, and IT service providers. These third parties are contractually obligated to use your information only for the purposes of providing the requested services and are bound by confidentiality obligations.
3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or third party involved in the transaction. We will notify you of any such change in ownership or control of your personal information.
3.3 Legal Requirements: We may disclose your personal information if required to do so by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, or investigate and prevent fraud or other illegal activities.
4. Data Security:
We employ reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.